best practices enews

A new report from FedEx reveals that a clear, customer-friendly return policy is a key factor in securing higher conversion rates. To win customers over this holiday season, the report highlights four key factors that should be on your e-commerce return policy.

Capturing shoppers when they are actively looking for something is crucial to influencing a purchase. The holiday season is here and reaching your target audience is more crucial than ever. This article offers three key tips to help ensure your message is being delivered to your target demographic.

Every moment spent away from core revenue-generating activities can result in lost opportunities and diminishing returns. This article offers four key areas that you could look at optimizing to ensure you are spending less time on the operational tasks and more time on customer satisfaction.

Customer loyalty is an integral part of every retail brand. It’s what keeps your name relevant and shoppers coming back for more. Whether you’re looking to build a loyal customer base from scratch or are just looking for a few tips to strengthen your existing one, here is some insight from retail experts on what exactly shoppers are looking for from retailers today that will keep them coming back. 

With QR code payments in the U.S. projected to exceed $100 billion by 2024, the technology's role in everyday transactions is growing rapidly. This article offers top tips for integrating QR codes into your business model to drive sales and improve efficiency.

While many issues can contribute to out-of-stock situations, one cause is very common, very hard to spot and very damaging to any retailer’s business: phantom inventory. This article details the different ways in which AI can help with this issue.

People with some form of learning or thinking disability account for 15% of the population, with $1.9 trillion in annual disposable income globally. This article discusses the different ways retailers can inspire diversity and inclusion in their brands.

Building strong relationships with customers and your team is crucial for brand growth. It’s impossible to run a successful business and without establishing meaningful...

Living in the digital age has its advantages, but it also comes with its challenges. One of the biggest challenges businesses are currently facing...

No matter what you’re venturing into, it can be difficult to see the light at the end of the tunnel when starting your own...