Holiday Sales Expected to Surpass $1 Trillion in 2025
The National Retail Federation released its annual holiday forecast, predicting retail sales in November and December will grow between 3.7% and 4.2% over 2024.
Retail Industry Grapples with Rising Levels of Theft and Violence
The retail industry continues to grapple with increasing levels of theft and violence, according to a new study released today by the National Retail Federation (NRF) and the Loss Prevention Research Council and sponsored by Sensormatic Solutions.
Half of Small Businesses’ Annual Sales Take Place During Holidays
Constant Contact's new Small Business Holiday Outlook found that while optimism remains high, businesses are strategically adapting to economic pressures and evolving consumer behaviors to maximize holiday sales.
New American Express Small Business Study Reveals Accelerating AI Adoption
American Express released its latest Amex Trendex: Small Business Edition, which revealed that small businesses are accelerating Artificial Intelligence (AI) adoption, with 66% now using AI. This is a 10 point increase from the May 2025 Trendex.
2025 Consumer Holiday Spending Expected to Reach New Heights
Consumers plan to spend $890.49 per person on average this year on holiday gifts, food, decorations and other seasonal items, according to the NRF's annual consumer survey. The amount is the second-highest in the survey’s 23-year history and falls only 1.3% less than last year’s record of $901.99.
Returns Expected to Reach $850 Billion in 2025
Retailers estimate that 15.8% of their annual sales will be returned this year, totaling $849.9 billion, according to the 2025 Retail Returns Landscape report released by the NRF. The returns rate is in line with 16.9% last year, when returns totaled $890 billion.
Consumer Spending Slows in September
The NRF Retail Monitor found that consumer spending slowed on a monthly basis in September after a busy summer but year-over-year increases remain strong as retailers prepare for the holiday season.
Valuespending: Retail’s New Competitive Advantage
There’s a seismic shift happening at the checkout—and it’s not about payment methods or point-of-sale screens. It’s about intent. Welcome to the age of Valuespending.
New Survey Finds Gap in Offline-to-Online Customer Engagement
AI-powered platform Brij released a new report, The AI Fluency Gap: The Hidden Retail Opportunity in Offline-to-Online Engagement, revealing a widening disconnect between retailers’ AI ambitions and their ability to unify and activate customer signals across channels.
Research Finds Retailers Suffering From Stock and Staffing Challenges
Tariff turmoil has put retailers in a tough spot, leaving them guessing how much inventory to buy while grappling with staff shortages and unhappy customers. Warehouse and store inventory software provider GreyOrange released its Eye on Inventory report revealing how tariffs are disrupting store inventory levels and sales floor operations.
