Technology & E-Commerce

This tension between stability and agility is one of the defining struggles of business modernization. Companies want to innovate quickly, but they can’t afford to disrupt the core systems that manage their inventory, supply chains and transactions. So how can these businesses move forward? The solution can be found in low-code development.

For independent retailers especially, email marketing offers a direct, reliable way to communicate with customers and keep the store top of mind. Unlike social media, where algorithms control visibility, your email list is an asset you own.

American Express released its latest Amex Trendex: Small Business Edition, which revealed that small businesses are accelerating Artificial Intelligence (AI) adoption, with 66% now using AI. This is a 10 point increase from the May 2025 Trendex.

Big-box retailers have long leveraged technology to streamline operations, engage customers and drive sales. Today, many smaller, independent retailers – like jewelers and pet store owners – are following suit as technology, such as Artificial Intelligence (AI), is hitting Main Street.

Mobile point-of-sale (mPOS) technology is turning a long-standing pain point into a competitive advantage. By putting the entire POS system onto a mobile device, retailers can meet customers where they are and complete transactions anywhere on the sales floor.

AI-powered platform Brij released a new report, The AI Fluency Gap: The Hidden Retail Opportunity in Offline-to-Online Engagement, revealing a widening disconnect between retailers’ AI ambitions and their ability to unify and activate customer signals across channels.

Ryder System, Inc. published its 11th annual benchmark study on U.S. shopping behaviors, preferences and expectations, with a special section on holiday shopping. Ryder E-commerce Consumer Study: How U.S. Consumers Are Shopping in 2025 offers insights to help brands and retailers optimize omnichannel sales and supply chain strategies amid economic uncertainty.

Retailers constantly face change when it comes to consumer shopping preferences. Digital shopping experiences, in particular, are now the preferred method for many consumers worldwide. This article offers a variety of tips and strategies for creating an inviting digital shopping experience for customers.

The way consumers find and research products online is fundamentally changing, evolving into a complex, multi-platform process influenced by social media, artificial intelligence (AI) and new search technologies. This shift is reshaping consumer behavior and forcing brands to re-evaluate their digital strategies.

Artificial intelligence (AI) is helping brands and retailers to reap the benefits of the retail media boom in a way that was not possible before. This article explains the different ways that retailers are benefitting from AI.