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A single online review can feel disproportionate. One frustrated customer posts a harsh comment, and suddenly it appears that the entire business is under indictment. This article offers tips and tricks on how retailers can earn reviews and respond positively to criticism.

In late January, the House passed a bill that would direct the SBA to provide education and support to small businesses to help them adopt AI technologies. Put together by Congressman Troy Downing (MT-02) H.R. 5784, the AI-WISE Act received overwhelming bipartisan support.

The way retail operates now in an environment of market transparency. For brands and retailers alike, understanding how this shift has driven the move from static pricing to dynamic pricing is essential. This article dives deep into how pricing strategy is no longer only about promotions, it is about managing information flows between supply and demand.

Retailers estimate that 15.8% of their annual sales will be returned this year, totaling $849.9 billion, according to the 2025 Retail Returns Landscape report released by the NRF. The returns rate is in line with 16.9% last year, when returns totaled $890 billion.

Ryder System, Inc. published its 11th annual benchmark study on U.S. shopping behaviors, preferences and expectations, with a special section on holiday shopping. Ryder E-commerce Consumer Study: How U.S. Consumers Are Shopping in 2025 offers insights to help brands and retailers optimize omnichannel sales and supply chain strategies amid economic uncertainty.

A recent NRF survey found that consumers are already beginning their back-to-school shopping, with 67% having already begun purchasing items for the upcoming school year. The early start is up from 55% last year and is the highest since NRF started tracking early shopping in 2018.

This year began with high expectations for the strength of the U.S. economy, with a strong 2.8% year-over-year growth in gross domestic product in 2024 that was led by consumer spending. Since then, anxiety and confusion have taken center stage in the economy and financial markets as uncertainty over public policy has intensified.

On May 22nd, the House of Representatives approved an amended version of the budget reconciliation bill, sending it to the Senate for consideration. The bill, H.R. 1, known as the One Big Beautiful Bill Act, passed by a vote of 215 in favor, 214 opposed, with one member voting present.

In March, the Trump Administration announced plans to close the Education Department and move the federal student loan portfolio of $1.7 trillion to the Small Business Administration (SBA), raising concerns about the SBA's capacity to continue supporting small businesses.

The National Retail Federation and the Retail Industry Leaders Association submitted joint comments regarding proposed action in the Section 301 investigation of China’s targeting of the maritime, logistics and shipbuilding sectors for dominance.