Technology & E-Commerce

Big-box retailers have long leveraged technology to streamline operations, engage customers and drive sales. Today, many smaller, independent retailers – like jewelers and pet store owners – are following suit as technology, such as Artificial Intelligence (AI), is hitting Main Street.

Mobile point-of-sale (mPOS) technology is turning a long-standing pain point into a competitive advantage. By putting the entire POS system onto a mobile device, retailers can meet customers where they are and complete transactions anywhere on the sales floor.

AI-powered platform Brij released a new report, The AI Fluency Gap: The Hidden Retail Opportunity in Offline-to-Online Engagement, revealing a widening disconnect between retailers’ AI ambitions and their ability to unify and activate customer signals across channels.

Ryder System, Inc. published its 11th annual benchmark study on U.S. shopping behaviors, preferences and expectations, with a special section on holiday shopping. Ryder E-commerce Consumer Study: How U.S. Consumers Are Shopping in 2025 offers insights to help brands and retailers optimize omnichannel sales and supply chain strategies amid economic uncertainty.

Retailers constantly face change when it comes to consumer shopping preferences. Digital shopping experiences, in particular, are now the preferred method for many consumers worldwide. This article offers a variety of tips and strategies for creating an inviting digital shopping experience for customers.

The way consumers find and research products online is fundamentally changing, evolving into a complex, multi-platform process influenced by social media, artificial intelligence (AI) and new search technologies. This shift is reshaping consumer behavior and forcing brands to re-evaluate their digital strategies.

Artificial intelligence (AI) is helping brands and retailers to reap the benefits of the retail media boom in a way that was not possible before. This article explains the different ways that retailers are benefitting from AI.

Retail technology has evolved rapidly, helping businesses adapt to new consumer expectations and industry shifts. From the rise of cloud-based POS systems to the power of data-driven insights, modern solutions are designed to simplify operations and support long-term growth in an ever-changing market.

A robust personalization strategy can help retailers connect with their target audience and increase sales. This article describes how data clean rooms, a new emerging technology, can help retailers reach their personalization goal through data collection.

At a time when the U.S. spirits industry already faces economic slowdown at home, the threat of renewed European Union tariffs is further rattling the industry. Utilizing the power of AI can help beverage brands navigate tariff disruptions.