Artificial intelligence (AI) integration into the workplace is progressing rapidly, with HR professionals and employees adopting AI tools to help with various tasks. To better understand how the workforce interacts with AI, hiring platform HireVue surveyed over 4,000 HR leaders and employees in their latest report, 2025 Global Guide to AI in Hiring, which found that AI adoption surged in 2025.
HireVue’s findings reveal a shift from experimentation to active integration in the workforce. Weekly AI usage climbed from 58% in 2024 to 72% in 2025, with tools like ChatGPT (61%) and chatbots (43%) driving widespread application. Trust in AI systems also rose significantly, from 37% to 51%, marking growing confidence in its capabilities.
AI Aids in Workplace Productivity
According to the report, HR professionals cited a substantial jump in AI usage, trust and productivity in 2025:
- Weekly AI usage jumped from 58% in 2024 to 72% in 2025, demonstrating widespread reliance on AI tools for everyday tasks and reflecting a shift from cautious experimentation to active integration.
- ChatGPT adoption is notable, with 61% using it at work, alongside 43% using chatbots.
- Trust in AI systems increased from 37% to 51% in a year, reflecting growing confidence in the technology’s capabilities.
This growing trust and usage reflects an industry of HR leaders who are looking to streamline processes and automate manual tasks, freeing them up for more strategic endeavors, like building relationships with candidates.
Surging Trust in AI Capabilities
With HR professionals placing more trust in AI, it’s causing a pivotal shift in workplace and hiring dynamics. According to the report, in 2024, only 37% of HR professionals reported high trust in AI systems in the workplace. By 2025, that number has climbed to 51%, demonstrating a significant leap in confidence.
This trend also extends to hiring processes. Last year, only 39% of HR leaders trusted AI’s hiring recommendations, according to the report. This year, that figure has risen sharply to 53%, reflecting growing faith in AI’s ability to make informed decisions.
The report found that employees like to use AI in areas such as job search and interview prep, but are more skeptical about using the technology for hiring. More specifically, 66% are opposed to AI making the final hiring decisions—a significant percentage, but down 10% from last year. However, 43% favor AI in reviewing job applications.
AI Concerns
According to the report, today’s concerns regarding AI in the workplace are similar to those of last year:
- 51% are concerned about misinformation
- 51% are concerned about AI replacing jobs
- 47% are concerned about security leaks
Similarly, concerns over AI in hiring reflect the past year, as well:
- 45% legal compliance
- 42% candidate perceptions
- 41% biased recommendations
- 35% poor recommendations
- 30% lack of transparency
While adoption and trust are increasing, so are teams’ awareness of the potential disadvantages of AI. Cybersecurity alone is a huge threat for businesses, with one attack having the ability to cost a company millions. According to Statistica, as of 2024, the average cost of a data breach in the United States amounted to $9.36 million. So, it’s not surprising that people have concerns over AI.
AI in Making Decisions
When asked how their company uses AI in the hiring process, the report found that respondents didn’t cite decision-making, but rather tools for decision support.
- 41% of HR professionals say their companies use skill assessments in their hiring process.
- 45% say the AI-driven assessments they are using evaluate employee skill sets.
However, according to the report, workers are worried about AI potentially replacing human input during the hiring process. Employees seem to have a more nuanced perspective when AI directly impacts them. While they appreciate AI’s ability to streamline their job search, 79% want transparency about its role in the hiring process because 30% fear it would replace the human factor.
