The Rise of Recommerce — Discount and Thrift Retail Booming
Inflation has been eating away at consumers’ wallets for nearly three years and some retailers are starting to see a tide change as more...
Tapster Blends Customer Experiences with Delicious Beverages
In times when consumer preferences are constantly changing, brands need to be able to keep up if they want to stay relevant. Between switching...
eBay to Stop Accepting Amex Due to High Swipe Fees
Online marketplace behemoth eBay told customers in an email that it plans to no longer accept American Express, citing “unacceptably high fees” and that customers have other...
The Importance of Estimated Delivery Dates
Providing shoppers with an estimated delivery date is crucial for customer satisfaction and loyalty. It can even help improve conversion rates. According to an...
Report Finds Fraud Costs U.S. Companies $3 for Each Dollar Lost
As digital services become more prevalent in North America and daily life becomes increasingly digitized, cybercriminals find more opportunities to exploit both consumers and businesses. LexisNexis®...
Credit Card Swipe Fees Hit Record $100 Billion in 2023
American merchants were charged $7.5 billion more for credit cards with Visa and Mastercard logos in 2023 than they were in 2022 – a...
2024 Gift Card Trends Shaping the Future of Customer Loyalty
In a world where consumers have an endless supply of online shopping options, loyalty is crucial in order for retailers to survive. And loyalty...
Fiserv Releases Small Business Index
Yesterday, Fiserv, a global provider of payments and financial services technology solutions, launched the Fiserv Small Business Index. This measurement tool assesses the health...
How to Mitigate Climate-Related Supply Chain Disruptions
Extreme weather has taken a toll on the supply chain recently. The cost of sugar has surged by more than 40% globally since last...
Sustainable Packaging Trends for 2024
Sustainability has been top of mind for most consumers for the past few years, causing businesses across the globe to implement additional eco-friendly practices...
