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AI-powered platform Brij released a new report, The AI Fluency Gap: The Hidden Retail Opportunity in Offline-to-Online Engagement, revealing a widening disconnect between retailers’ AI ambitions and their ability to unify and activate customer signals across channels.

Artificial intelligence (AI) is helping brands and retailers to reap the benefits of the retail media boom in a way that was not possible before. This article explains the different ways that retailers are benefitting from AI.

Collage has released research unlocking what drives Gen Alpha – their values, behaviors and digital fluency. In this article, we break down the report, titled New Gen Alpha Trends: Tap Into Drivers for Media, Entertainment, & Personal Care, which highlights the driving forces behind this generation's purchasing behavior.

The National Federation of Independent Business (NFIB), a small business advocacy organization, has released two new digital tools to help small business owners, policymakers and the public in Minnesota understand the significant economic impact of the 20% Small Business Tax Deduction and what’s at stake if Congress fails to make it permanent.

Digital marketing and automation platform Constant Contact published its latest Small Business Now report, which uncovers a surprising contradiction in how consumers view small businesses. While most people feel personally and emotionally connected to the small businesses that shape their communities, the vast majority misjudge the scale of SMBs and their value to the economy.

Because ecommerce competition is so fierce, if consumers encounter any problems with your website or can’t find what they’re looking for, they’ll simply go somewhere else. We spoke with a handful of on- and off-premise retailers who are succeeding at ecommerce to see what they’re doing right.

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses.

Implementing smart and effective human resources (HR) practices can help keep your employees happy and discourage them from going elsewhere. Retailers such as PUMA and GIANT Foods have recently made headlines for excellence in their HR practices. 

Store security remains a critical concern for beverage alcohol retailers. Specialty Retailer spoke with a few store owners to see what security measures work best for them.

Retailers reported a 93% increase in the average number of shoplifting incidents per year in 2023 versus 2019 and a 90% increase in dollar loss due to shoplifting over the same time period, according to an NRF study.