Business Management

mobile-first experiences

The Future of Customer Loyalty Lies in Mobile-First Experiences

Traditionally, customer loyalty was built through consistent quality and brand trust. Today, however, it's about convenience, personalization and immediate engagement. Offering exceptional mobile experiences built on those key drivers is vital to customer retention.
customer loyalty

How to Build a Strong Customer Loyalty Strategy

Customer loyalty is an integral part of every retail brand. It’s what keeps your name relevant and shoppers coming back for more. Whether you’re looking to build a loyal customer base from scratch or are just looking for a few tips to strengthen your existing one, here is some insight from retail experts on what exactly shoppers are looking for from retailers today that will keep them coming back. 
economic

Thriving in Economic Downturns: A Blueprint for Entrepreneurs

In the face of economic downturns, inflation and uncertainty, entrepreneurs need to adopt strategies that ensure resilience and sustainable growth. The key to navigating these turbulent periods is through strategies focused on diversifying revenue streams, leveraging relationship capital, investing in team development and maintaining a long-term vision centered on the company’s core values.
AI

How AI is Driving a More Sustainable Future for Supply Chains

The retail sector continues to face mounting pressure to meet higher standards of social and environmental responsibility. Many organizations are turning to AI to drive a more sustainable future for their supply chain.
phantom inventory

How to Solve Phantom Inventory with AI

While many issues can contribute to out-of-stock situations, one cause is very common, very hard to spot and very damaging to any retailer’s business: phantom inventory. This article details the different ways in which AI can help with this issue.
rain rfid

Empowering Retail Resilience Through RAIN RFID  

More retailers are turning to new technologies to enhance the customer experience, strengthen their market position and drive profit growth. RAIN RFID in particular, is playing a growing role in helping leading retailers meet this shifting demand and remain resilient in today’s cutthroat retail environment.
brand growth

How to Build Authentic Relationships for Brand Growth

Building strong relationships with customers and your team is crucial for brand growth. It’s impossible to run a successful business and without establishing meaningful...
campaign builder

Campaign Builder Simplifies Small Business Marketing

Marketing for small-to-medium-sized businesses (SMBs) can certainly be a difficult endeavor. Between needing a budget, a whole marketing team and the know-how to be...
returns

Consolidators Improving the Returns Process for Retailers

As customer returns continue to remain a problem in retail, brands are coming up with different ways to make it easier not only for...
technology

Addressing Retail Industry Challenges with RAIN RFID Technology

I’ve spent my career building strategic partnerships with customers across the retail industry. While the industry is made up of a diverse range of...