Top 4 Key Factors on Return Policies
A new report from FedEx reveals that a clear, customer-friendly return policy is a key factor in securing higher conversion rates. To win customers over this holiday season, the report highlights four key factors that should be on your e-commerce return policy.
2024 Holiday Readiness Guide
From marketing strategies and online design changes to in-store displays and promotions, there’s a lot on your plate. That’s why Specialty Retailer put together our 2024 Holiday Readiness Guide, filled with tips from experts on how you can best be prepared for a successful holiday season.
How Gen AI Can Reshape DTC Performance in 2025
When you think of Generative AI (Gen AI), the first thing that comes to mind might be chatbots or personalized product recommendations. But as we head into 2025, direct-to-consumer (DTC) beverage brands must push their thinking further.
4 Tips to Better Manage Company Time and Resources
Every moment spent away from core revenue-generating activities can result in lost opportunities and diminishing returns. This article offers four key areas that you could look at optimizing to ensure you are spending less time on the operational tasks and more time on customer satisfaction.
The Future of Customer Loyalty Lies in Mobile-First Experiences
Traditionally, customer loyalty was built through consistent quality and brand trust. Today, however, it's about convenience, personalization and immediate engagement. Offering exceptional mobile experiences built on those key drivers is vital to customer retention.
How to Build a Strong Customer Loyalty Strategy
Customer loyalty is an integral part of every retail brand. It’s what keeps your name relevant and shoppers coming back for more. Whether you’re looking to build a loyal customer base from scratch or are just looking for a few tips to strengthen your existing one, here is some insight from retail experts on what exactly shoppers are looking for from retailers today that will keep them coming back.
Thriving in Economic Downturns: A Blueprint for Entrepreneurs
In the face of economic downturns, inflation and uncertainty, entrepreneurs need to adopt strategies that ensure resilience and sustainable growth. The key to navigating these turbulent periods is through strategies focused on diversifying revenue streams, leveraging relationship capital, investing in team development and maintaining a long-term vision centered on the company’s core values.
How AI is Driving a More Sustainable Future for Supply Chains
The retail sector continues to face mounting pressure to meet higher standards of social and environmental responsibility. Many organizations are turning to AI to drive a more sustainable future for their supply chain.
How to Solve Phantom Inventory with AI
While many issues can contribute to out-of-stock situations, one cause is very common, very hard to spot and very damaging to any retailer’s business: phantom inventory. This article details the different ways in which AI can help with this issue.
Empowering Retail Resilience Through RAIN RFID
More retailers are turning to new technologies to enhance the customer experience, strengthen their market position and drive profit growth. RAIN RFID in particular, is playing a growing role in helping leading retailers meet this shifting demand and remain resilient in today’s cutthroat retail environment.
