Business Management

Dealer sets social media, customer satisfaction goals

With 2018 just beginning, Show Low Motorsports, of Show Low, Arizona, is geared up to grow its social media and customer satisfaction scores in...

Sexual Harassment 101 for Retail Stores

Handling sexual harassment claims can be overwhelming and terrifying for every business—from small businesses to HR professionals at large industry corporations. This story originally ran...

How Macadoodles Built a Customer-Focused Retail Powerhouse

There’s only one boss: the customer. That was the philosophy of legendary entrepreneur Sam Walton, who founded both the Walmart and Sam’s Club retail chains....

Keeping community outreach a team effort

When the going gets tough, West Virginians band together to help their communities. “It’s a very tight-knit community. Anything we can do to help...

Dealerships offer event-full opportunities

A major theme all successful dealerships have in common is their ability to take care of their customers and to get those customers to...
Specialty Retailer

National Survey Finds 40 Percent Of Americans With A Yard Hired Professionals For Lawn...

Americans seem to think it is important to make the investment to take care of their yards, with 40 percent of those with a...

Pre-owned: Worth the Risk

With consistent customer interest and positive sales trending halfway into 2017, Calculated Risk Motorcycle Group is looking forward to a successful year. The dealership’s...

Exhaustive web leads study released

The good news? A recent study shows that U.S. motorcycle dealerships responded to customer web inquiries within 24 hours 91 percent of the time...

How to Impact Sales Using In-Store Signage

When it comes to marketing and techniques to draw in customers, most of the current conversation is focused on out-of-store tools such as apps...

Dealers discover #Instagram marketing

When Instagram began growing in popularity, it’s almost certain that many dealership owners and marketing managers shook their heads and thought, “Not another social...