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When you think of Generative AI (Gen AI), the first thing that comes to mind might be chatbots or personalized product recommendations. But as we head into 2025, direct-to-consumer (DTC) beverage brands must push their thinking further.

Traditionally, customer loyalty was built through consistent quality and brand trust. Today, however, it's about convenience, personalization and immediate engagement. Offering exceptional mobile experiences built on those key drivers is vital to customer retention.

The retail sector continues to face mounting pressure to meet higher standards of social and environmental responsibility. Many organizations are turning to AI to drive a more sustainable future for their supply chain.

More retailers are turning to new technologies to enhance the customer experience, strengthen their market position and drive profit growth. RAIN RFID in particular, is playing a growing role in helping leading retailers meet this shifting demand and remain resilient in today’s cutthroat retail environment.

Inflation has been eating away at consumers’ wallets for nearly three years and some retailers are starting to see a tide change as more...

In times when consumer preferences are constantly changing, brands need to be able to keep up if they want to stay relevant. Between switching...

Online marketplace behemoth eBay told customers in an email that it plans to no longer accept American Express, citing “unacceptably high fees” and that customers have other...

Providing shoppers with an estimated delivery date is crucial for customer satisfaction and loyalty. It can even help improve conversion rates. According to an...

As digital services become more prevalent in North America and daily life becomes increasingly digitized, cybercriminals find more opportunities to exploit both consumers and businesses. LexisNexis®...

American merchants were charged $7.5 billion more for credit cards with Visa and Mastercard logos in 2023 than they were in 2022 – a...